×Loudoun Cares stepped up to help our community make it through COVID-19
The COVID-19 Emergency Fund and Helpline assisted Loudoun County residents navigate resources during the heart of COVID19. The special line was set up in March 2020 and ran through December 2023. Starting in 2024 all inquiries regarding services were directed bank to our main ConnectLine program.
Originally in partnership with Catholic Charities Diocese of Arlington Emergency Assistance Leesburg team, the COVID19 Fund project focused on assisting with rent for families that were in need due to the shutdown. Once the State Rent Relief Program was established in May of 2021, the team switch to helping with utility assistance. In October 2021 Loudoun Cares took over the program exclusively and continues today to help with utility assistance among other programs.
Trained staff from Loudoun Cares work together to complete an intake process and assess the needs of each caller. Our staff work hand in hand with our Faith Network to bring aid to those struggling to meet their financial obligations along with restricted funding sources for eligible families.
For Loudoun residents still struggling with finding resources in the county we encourage them to reach out to us to see how we can assist.
ConnectLine 703-669-4636(HELP)
Staff and volunteers can provide assistance in any language, using interpreter services. In addition, Call Specialists will help identify additional government, nonprofit, and faith-based resources.
The ConnectLine (formerly COVID19 Helpline) connects Loudoun residents to the resources they need to help navigate through the COVID-19 pandemic and beyond. Contact us at (703) 669-4636.
As of April 1, 2024 Loudoun Cares has impacted over 11,800 residents (46% children) that were severely impacted by COVID-19 and it’s economic factors. Many of the members of these families were laid off from their job, have longterm complications, were affected by closures in the work place, and continue to struggle as a result of longterm affects of the pandemic.
As of April 1, 2024, we have help distributed and secured over $2.4 million in COVID-19 relief for over 1200 families in the Loudoun area. These funds helped to keep these families in their homes and their lights on.
COVID-19 Success Stories
Rachel is a single mom that was let go from her job in June 2020 and did not qualify for the county’s Limited Rent Program. She started back to work at a local Loudoun hotel. Because she was unemployed for several months, she was unable to pay rent. With help from our COVID-19 related funds and Faith Network, we were able to help cover her rent. Rachel is set to move forward with her life and stay in her home with her 12-year-old daughter.
Emily worked in the hospitality industry in Loudoun and was several months behind on her rent. In April she was furloughed due to COVID, but was recently let go from her job. Loudoun Cares provided assistance to her through the COVID-19 Emergency Relief Fund. She is now looking for a new job while staying in her home.
Bob works at a local restaurant and has continued to have reduced hours since the beginning of the pandemic. He is struggling to keep his young family safe in their home. We were able to help with several months of rent and utilities while also referring him to other nonprofits that could help with food, diapers, and job services.
